A multi-million dollar construction company specializing in custom miniature golf courses was behind on closing books and paying sales taxes across eight states. In addition to the company’s financial challenges, it had also committed to a heavily-invested NetSuite implementation. Despite the lengthy, year-long software implementation process, no company-wide training had been conducted with just weeks before the go-live date.
The 75-employee, second-generation family business also faced repeated surprises in profit and margins due to unclear financials, along with the departure of a key finance staff member just two weeks into Enhance's engagement. Enhance immediately paused the unprepared NetSuite go-live, recruited a highly-experienced replacement controller within three weeks, and launched a transformational financial cleanup. This included reconciling balance sheet accounts for the first time in years, correcting job cost accounting, conducting physical inventory to fix major discrepancies, and addressing two years of unpaid sales taxes by navigating state forgiveness programs.
With clean financials established, Enhance revitalized the paused NetSuite project through renegotiation that saved an estimated $100,000, implemented a new payroll system with HR functionality, and established sales & operations planning to manage cash through business lulls.
Enhance executed a strategic response to their situation followed by disciplined financial and operational cleanup to prepare the company for sustainable growth.
Key deliverables included:
The engagement steered the company to financial stability with clear visibility into performance. The company now has clean, timely financial statements, a reconciled balance sheet, and a clear path to implementing the systems needed for competitive growth.
With the balance sheet cleanup complete and sales tax compliance restored, the company avoided potential penalties and regulatory issues. The successful implementation of the new payroll system built confidence for the upcoming NetSuite go-live, which will finally provide the job costing transparency needed to understand project profitability and make competitive pricing decisions. The company now has the foundation to assess cost structure, refine pricing models, and compete effectively in an increasingly competitive custom golf course construction market.